PPG MEETING – WHAT’S UP DOC’S?
Our meeting started with the traditional passing of the tea, and distribution of fruit and cakes.
Once settled, we reviewed the minutes of the last meeting, and after letting us know that the new Social Prescriber, Shamimuz, is now up and running, and as the other matters were on todays agenda, the minutes were approved.
It was suggested that this item be used as the formal minutes, but Mark pointed out that this was a light-hearted look at the meeting, and making it the sole form of minutes will leave much undocumented, and that the real minutes really do need to be formal in structure. It was agreed to let things remain as they are for the moment.
We then continued with the rest of the meeting’s agenda.
There was recently a dementia awareness event held in the waiting area, it is however hoped that there will be more which we will have time to publish more information about in advance.
There will be an Autism event in place of the next PPG meeting. This will be on Thursday 23rd February 2017, at 12.30 until 1.30pm in the meeting room. There will be a presentation on Autism, and an informal question and answer session. As space is limited, please leave your name with reception if you would like to attend. PPG members will also be present. If necessary this event could be moved to a larger area in the centre.
As we all know by now, the Babblevoice telephone system has proved frustrating for everyone. Management are now looking at another system, possibly a variation of the one used by the 111 service. It is expected that the switchover time could be around 6-8 weeks, as no-one wants to get it wrong this time, so as I said last time, please be patient patients, and they will get there.
As Ann, one of the familiar faces on reception is moving over to the admin side of things, we can welcome two new receptionists, Viv and Betania, who have already taken their seats behind the action desk!
The Practice is currently interviewing to replace Priyanka, who left recently.
National Association for Patients Participation.
We are thankful to the Practice to their sponsorship of your PPG to join this National Association. It means that we will have a voice in what happens nationally, as well as in our own practice. The membership cheque is already signed, sealed and with the NAPP administration for them to enrol us. We’ll keep you up to date with this.
Any Other Business
Mark handed out a preview of a new Patients Newsletter, which was immediately approved by everyone. Mark will arrange a black and white version of it for circulation. (a scanned copy of this newsletter is copied below.)
St. Joseph’s Hospice
It was pointed out that this organisation has it’s fingers in many pies, and it was agreed to ask a member of their activities planning team to visit our group, and give us a rundown of just what facilities they provide which we can ‘hook on’ to and support.
The next meeting will be the Autism event listed above.