OUR REPS VISIT SPITALFIELDS PRACTICE PPG
Today (Weds 27th July 2016) our Patient Participation Group representatives visited a meeting of the PPG from the Spitalfields Medical Centre as observers.
The Spitalfields Medical Practice is a similar size to Blithehale, and caters to around 13,000 patients. (This also happens to be the practice I used to attend.)
Todays meeting at Spitalfields was ironically very similar to our last one. Their main subjects were their recent CQC Inspection, and the coming upgrade of the telephone system to Babble (the same system we will be using).
A question was raised about how their newer private GP practice integrates into their NHS service. It was pointed out that although this new Private GP service operates within their building, it is not part of the services they provide, and it compliments the other alternative medicine services they already provide. The rent these groups pay help to offset the Centre’s costings.
At the end of their meeting, there was a short discussion and exchange of ideas.
We found that in general both centres faced very similar problems in attracting representatives from immigrant communities onto their groups. Several ideas were bounced about, including working through the practice translators, and the Doctors passing information themselves to their patients.
It was pointed out to our hosts that on our blog site we had a link to the Babble website, to enable people to get a preview of what to expect.
Then death came into the mix. One of our team suggested that they might like to try including the Compassion in Death and the ‘Death Cafe’ into their services, which created a lively discussion.
Both groups thanked each other for their support, and we departed.
Our own PPG Meeting is being held tomorrow (Thurs 28-7-16) at 12.30pm at the Blithehale Medical Centre. Any patient of the practice is welcome to come and have their say.
NOTE THE NEW TIME OF 12.30pm